💰 30-Day Money-Back Guarantee
We're confident you'll love TubeMagic AI. If you're not completely satisfied within 30 days of your purchase, we'll refund your money - no questions asked.
Refund Eligibility
✅ Eligible for Refund
- • Refund requested within 30 days of initial purchase
- • Annual subscription purchases
- • First-time customers (one refund per customer)
- • Technical issues that cannot be resolved
- • Service not as described or advertised
- • Billing errors or unauthorized charges
❌ Not Eligible for Refund
- • Monthly subscriptions (cancellation available anytime)
- • Requests made after 30-day period
- • Violation of Terms of Service
- • Abuse of refund policy (multiple refund requests)
- • Account suspension due to policy violations
- • Change of mind after extensive usage
Refund Process
📋 How to Request a Refund
- 1. Contact Support
Email support@tubemagic.com with "Refund Request" in the subject line - 2. Provide Information
Include your account email, purchase date, and reason for refund - 3. Review Process
Our team will review your request within 2 business days - 4. Refund Processing
Approved refunds are processed within 5-10 business days
Required Information
| Information Required | Where to Find It | Purpose |
|---|---|---|
| Account Email | Your TubeMagic login email | Account identification |
| Purchase Date | Email receipt or billing history | Verify 30-day window |
| Transaction ID | Payment receipt email | Locate specific transaction |
| Reason for Refund | Your explanation | Process improvement |
Refund Timeline
Request Submitted
Immediate confirmation email sent
Review Process
1-2 business days for evaluation
Refund Processed
5-10 business days to appear
Subscription Types
💰 Annual Subscriptions
- ✅ Full refund available within 30 days
- ✅ Prorated refunds may be considered for special circumstances
- ✅ No questions asked money-back guarantee
- ✅ Quick processing within 5-10 business days
📅 Monthly Subscriptions
- ⚠️ No refunds available for monthly plans
- ✅ Cancel anytime without penalty
- ✅ Access continues until end of billing period
- ✅ Switch to annual to qualify for refund guarantee
Special Circumstances
🤝 Goodwill Refunds
While our standard policy applies to most situations, we may consider refunds outside the normal criteria in exceptional circumstances:
- • Medical emergencies or hardship
- • Technical issues preventing service use
- • Service outages lasting more than 72 hours
- • Billing system errors
These are evaluated case-by-case and are not guaranteed.
Payment Method Refunds
💳 Credit/Debit Cards
Refunds processed back to original card. May take 5-10 business days to appear on your statement depending on your bank.
🅿️ PayPal
Refunds sent directly to your PayPal account. Usually appears within 2-5 business days.
🏦 Bank Transfers
For bank transfer payments, refunds may take 7-14 business days depending on international banking processes.
Alternative Solutions
🔧 Before Requesting a Refund
Consider these alternatives that might resolve your concerns:
- 📞 Contact Support: Many issues can be resolved quickly
- 📚 Try Tutorials: Learn advanced features you might have missed
- ⏸️ Pause Subscription: Take a break instead of canceling
- 📋 Plan Downgrade: Switch to a less expensive plan
- 🎓 Free Training: Access our comprehensive course library
Frequently Asked Questions
❓ Can I get a refund after 30 days?
Our standard policy is 30 days. However, we may consider exceptional circumstances on a case-by-case basis. Contact our support team to discuss your situation.
❓ Do you offer partial refunds?
For annual subscriptions within the 30-day window, we typically offer full refunds. Partial refunds may be considered for technical issues or service disruptions.
❓ What happens to my data after a refund?
Your account will be deactivated and data will be deleted according to our data retention policy. Export any important content before requesting a refund.
❓ Can I get a refund and keep my generated content?
Yes, you retain ownership of all content you've created using TubeMagic. Make sure to save your work before your account is deactivated.
Contact Information
📞 Refund Support
For refund requests or questions about our refund policy:
✅ Try TubeMagic Risk-Free
Not sure if TubeMagic is right for you? Our 30-day money-back guarantee means you can try it completely risk-free.
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